Fortune First Setup Businessmen Administrative L.L.C (referred to throughout these terms as “Fortune First”, “we”, “us” or “our”) is a company licensed and established in the United Arab Emirates. These Terms and Conditions of Use (the “Terms”) govern your access to and use of our website, online platforms and the services we make available through them (together, the “Website”).
References to “you”, “your” or “User” mean any person who accesses or uses the Website. Where you act on behalf of a business, a reference to “you” also includes that business, whether it is a sole establishment, partnership or company.
Please read these Terms carefully before you decide to accept them and continue using the Website or completing any registration. Together with our Privacy Policy, they form the legally binding agreement between you and us (the “Legal Terms”).
By accessing the Website, or by registering an account with us, you confirm that you accept these Terms and our Privacy Policy and that you agree to be bound by them.
If you do not agree to the Legal Terms, you must not access, view or otherwise use the Website and you must not register as a User.
The Website is operated by us and may be used by you only in accordance with the Legal Terms. When you order any service through the Website, you agree that the commercial relationship between you and Fortune First will be governed by the Legal Terms.
Fortune First offers a range of business setup and administrative services. These include the formation of mainland, free zone and offshore companies in the UAE.
We also provide related services which may include, among others: assistance with opening corporate and personal bank accounts; drafting and execution of powers of attorney and wills; true copy attestation; witnessing of signatures; PRO and government liaison services; residence and employment visa services; business consultancy; VAT and corporate tax registration; and local sponsorship arrangements. The specific services available to you, and their scope, will be those described on the Website or otherwise agreed in writing at the time of your order.
You must not use the Website or our services:
While we aim to keep the Website available around the clock, access may be suspended temporarily and without notice, including because of system failure, maintenance, repairs or matters outside our control. We will not be liable if the Website is unavailable at any time or for any period.
Access to the Website is permitted on a temporary basis. We reserve the right to restrict or withdraw access to the Website, in whole or in part, for any User or device, at any time and without liability or the need to give reasons.
All text, graphics, user interfaces, images, trademarks, logos, audio, artwork and software code on the Website (together, “Content”), including its design, structure, selection, arrangement and overall look and feel, is owned by, controlled by or licensed to Fortune First and is protected by applicable copyright and other laws.
Unless we expressly state otherwise, you may:
You must not create a link to or from the Website without our prior written consent. Content supplied by third parties and made available through the Website must not be copied, altered, sold or otherwise misused, and you must comply with any terms that the relevant third party requires. No licence or right in any trademark or other intellectual property of ours or of our partners is granted to you by reason of its appearance on the Website.
Any rights not expressly granted under the Legal Terms are reserved. If you breach the Legal Terms, your permission to use the Website and our Content ends automatically and you must immediately delete or destroy any copies of our Content in your possession.
You must keep your username and password (your “ID”) confidential and must not allow anyone else to access the Website using your ID.
You may select a service from those listed on the Website and pay for it through the Website. We do not guarantee that a service will achieve your particular objectives, as each service is provided on the basis of the package you select.
We do not guarantee the quality of services provided by third-party service providers and, to the extent permitted by law, we will not be liable for any negligence, error or quality issue on the part of any third-party provider.
We may set general practices and limits relating to use of the services. We reserve the right to change, suspend or discontinue any aspect of a service at any time, including its availability, without notice and without liability, and to impose limits on, or restrict access to, any features.
We do not warrant that the services will be uninterrupted or error-free and we will not be responsible for any interruptions, including power outages or system failures that may affect the receipt, processing or completion of a payment or service. We may limit or suspend your use of a service at any time at our sole discretion.
If your business licence has expired, it is your responsibility to act on your decision to renew or cancel it. Failure to do so may result in penalties or additional service fees of AED 1,999, in addition to any penalty imposed by the relevant authorities.
“Ratings” means any ratings or comments you post on the Website. By posting a Rating you confirm that: you are or have been a User; any facts stated are true; any opinions are genuinely held; you will not use offensive language or post anything defamatory, abusive, hateful or unlawful; and you will not post advertising or solicitations without our prior written consent.
We are not obliged to screen or monitor Ratings, the Website may contain material that some find objectionable, and we may modify or remove any Rating at our discretion. We accept no responsibility for the preservation of content on the Website.
We offer a 30-day money-back guarantee on our services. We do not provide a refund or credit unless one of the promises we have made has been breached.
We assess refund requests on their merits, taking into account the service purchased and the reasons given. We are not obliged to provide a refund where, for example:
Where we agree to a refund, it will normally be made using the same payment method, in reverse, and in UAE Dirham (AED) unless we decide otherwise. Only our service fees are refundable; taxes and administration fees are not refunded.
The Website may include forums, discussion areas or other spaces that allow you to interact with other Users or to post, upload or transmit content (“User-Generated Content”). Where we provide such a space, we may cease to do so at any time without notice or liability.
By posting User-Generated Content you confirm that you are 18 or older; that you own it or are licensed to use it; that it is accurate (if a fact) or genuinely held (if an opinion); that it does not infringe anyone’s rights and is not unlawful, abusive, defamatory, obscene or discriminatory; that it does not solicit personal information from minors; and that it does not contain viruses or other harmful code.
You must not post commercial or promotional material, or content unrelated to the relevant forum, without our consent. You grant us a perpetual, royalty-free, worldwide licence to use, reproduce, modify, translate, distribute and publish your User-Generated Content and to sub-license others to do so, which you may end by removing the content and notifying us; we will aim to remove it within 28 days. You indemnify us against any claim arising from your User-Generated Content breaching the Legal Terms.
We have no obligation to monitor forums and cannot guarantee the accuracy or quality of User-Generated Content, which is submitted by Users over whom we have no control. You rely on it at your own risk. We may, but need not, edit, move or remove any User-Generated Content without notice.
Personal data you submit on the Website is processed and protected in accordance with our Privacy Policy, which forms an integral part of these Terms. Please refer to it for details of how we collect, use, disclose and manage personal data.
If you believe that any Content or User-Generated Content on the Website is harmful, offensive or infringes your rights, please contact us by email at info@fortunefirst.ae, providing: the location of the content; a brief explanation of why you consider it harmful, offensive or infringing, with a statement that you hold an honest belief that its use is not authorised; details of any copyright work you believe is infringed; and your contact details.
We will remove any Content or User-Generated Content that we reasonably believe breaches the Legal Terms, without prior notice to you.
If you breach applicable law or the Legal Terms, we will decide at our sole discretion whether a breach has occurred and may take any action we consider appropriate, including terminating any agreement with immediate effect. Where this happens, you must take all necessary steps to fill any position left vacant in any company as a result, and we will not be liable for any loss arising from such termination.
Action we may take includes withdrawing your right to use the Website temporarily or permanently, removing your User-Generated Content, issuing a warning, taking legal proceedings to recover our costs on an indemnity basis, disclosing information to law enforcement where we reasonably believe it necessary, or any other reasonable action. Termination does not affect rights or liabilities that arose before it.
You must not misuse the Website by introducing viruses or other malicious code, attempting to gain unauthorised access to the Website or its servers, carrying out denial-of-service attacks, using automated tools to access or copy any part of the Website, testing its vulnerability, or attempting to trace any other User.
Any breach of this clause immediately ends your right to access the Website and may constitute a criminal offence, which we may report to the relevant authorities. We will not be liable for any loss or damage caused by a denial-of-service attack, virus or other harmful material that affects your equipment or data as a result of your use of the Website.
The Website may contain links to websites operated by independent third parties (“Third-Party Websites”). We are not responsible for the availability or content of Third-Party Websites and are not party to, or responsible for, any transaction you enter into with them. We make no representation as to the accuracy or performance of any third-party software used in connection with the Website.
Part of the Website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring their material complies with applicable law, and we are not responsible to you for any error or inaccuracy in it.
We reserve the right to refuse any or all of our services to any User without giving any reason, and we will not be held responsible for such refusal.
Some Content on the Website, such as images or audio-visual material, may be the copyright work of third-party providers who reserve all rights in it. Those third parties are entitled to the benefit of the Legal Terms in respect of their content as if they were us.
Where we offer an email news service, your use of any information you receive through it will be subject to the Legal Terms.
Personal information you provide will be used only in accordance with our Privacy Policy, which is incorporated into the Legal Terms. Our Privacy Policy does not apply to Third-Party Websites. By accepting the Legal Terms, you consent to our handling of your personal information as described in the Privacy Policy.
We and you may send each other instructions, notices, documents or other communications by courier or email. You agree to notify us immediately if your address, email address or telephone number changes.
The Content of the Website is provided without warranty of any kind. To the fullest extent permitted by law, we and any provider of third-party content disclaim all warranties, express or implied, including warranties of title or fitness for a particular purpose, in respect of the Website and its Content.
Information on the Website is provided on an “as is” and “as available” basis. We do not warrant that the Content is accurate, complete, reliable or current, that the Website will meet your requirements, that access will be uninterrupted or error-free, or that the Website is free from viruses. You assume the entire risk as to the quality and performance of the services and the accuracy of the Content, and you use the Website at your own risk.
Our Content and any User-Generated Content is for general information only and does not constitute advice or a recommendation on which you should rely when making any decision. We are not liable for any reliance you place on it or for any arrangement you make with a third party named on the Website, which is at your own risk.
To the fullest extent permitted by law, we will not be liable to you or any third party for any indirect, consequential, incidental, special or punitive loss, including loss of business, income, profits, contracts, data or goodwill, arising out of or in connection with your use of the Website or our services, even if we were advised of the possibility of such loss. Nothing in these Terms limits any liability that cannot be excluded under applicable law.
You agree to indemnify and hold harmless Fortune First and its officers, directors, owners and agents against any claims, losses, costs and expenses (including legal fees) arising from your use of the Website or any breach by you of the Legal Terms.
While the Website may allow you to propose names for your company, we cannot always secure your preferred name. Any proposed name is subject to verification against the UAE National Economic Register and to approval by the relevant registry.
It is your sole responsibility to disclose the information your entity is required to provide to government bodies under UAE law. We will not make disclosures on your behalf unless you authorise us in writing and the applicable fees have been paid. We will not be liable for any penalty imposed on you because of a failure to disclose information or pay fees on time.
We are required by law to carry out due diligence on our clients. You confirm that the information you provide is true and correct and that any documents you submit are true copies of the originals. You agree to complete identity, face and document verification before applying for a service, and to provide any further documents or checks we request. We will not be liable in the event that information or documents you provide are falsified.
We may be required to carry out enhanced due diligence, including checks on your source of funds, business relationships and any adverse media. You agree to provide the documents and information we request, to sign any necessary forms, to declare whether you are a politically exposed person in any country, and to give reasonable explanations to any questions arising. We may decline to provide our services based on the outcome of this process.
We will begin onboarding a client only after receiving full payment for the relevant service. A client is successfully onboarded once they have provided all required documents and have satisfied our client due diligence and, where applicable, enhanced due diligence. The decision to onboard a client rests solely with us.
If a client is not onboarded after paying for a service, we will not refund the full service fee. We will refund only the government fees payable to the relevant authority. Where the amount charged consisted only of government fees and the client is not onboarded, we will refund up to seventy percent (70%) of those government fees.
We assist only with the application process for opening a bank account; we do not guarantee that an account will be opened. The decision rests solely with the relevant bank and depends on factors specific to each bank, such as the applicant’s profile and business activity. Our fee is for the assistance we provide and is not refundable if a bank rejects or does not process an application for any reason.
If you wish to disengage our services in respect of any mainland, free zone or offshore company at any stage, you will be required to pay a fee of AED 10,000 for the issuance of the No-Objection Certificate (NOC) required for that purpose.
We will provide each service to the best of our ability, but successful completion may depend on external processes and approvals over which we have no control and for which we give no guarantee. We will not be liable, and will not refund the service fee or any government fee in whole or in part, if a service is delayed or refused by any external body.
Although we aim to provide accurate information about our services, we do not provide legal advice and no attorney-client relationship is created. You are responsible for obtaining your own tax and legal advice regarding the establishment and operation of your company and for ensuring that your activities do not breach the law of any relevant jurisdiction. If you ask us to obtain legal advice, we will procure it from a duly licensed law firm.
The Legal Terms represent the entire agreement between you and us regarding your use of the Website and our Content, and supersede any prior understanding or representation. You confirm that you have not relied on any statement or representation that is not expressly set out in the Legal Terms.
If any provision of the Legal Terms is found to be illegal, invalid or unenforceable, that provision will apply with the minimum modification necessary to make it valid, or will be severed, and the remaining provisions will continue in full force and effect.
We may engage agents to carry out particular services, but we remain primarily responsible to you for those services to the extent set out in the Legal Terms.
We may change, add to or remove parts of these Terms at any time at our discretion. It is your responsibility to review the Terms periodically. Your continued use of the Website after changes are posted means that you accept them. Provided you comply with the Terms, we grant you a personal, non-exclusive, non-transferable and limited right to access and use the Website.
The Legal Terms are governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising out of or in connection with the Legal Terms, including any question as to their existence, validity or termination, is subject to the exclusive jurisdiction of the Courts of Dubai.
Any questions or comments about the Website or the Legal Terms should be sent to info@fortunefirst.ae.
Fortune First Setup Businessmen Administrative L.L.C
Last updated: June 2026
